Privacy notice
Last updated 12 November 2026
Who we are
This website is run by Dingles Waste Removals Ltd (company number 17411467), Sangara Works, Sandy Lane, Darwen BB3 0PU. We decide how your details are used, so we're responsible for them under UK data protection law.
If you've a question about your information, email shaun@dingleswasteremovals.uk or ring 07491 060943.
What we collect and why
When you ask for a price, book a skip or send us a message, we get your name, phone number, email, the address or postcode of the job, and anything you tell us or send us about it, including photos. We use them to price the job, book it in, turn up, do the work and get paid.
When you call, WhatsApp, email or message us on Facebook, we use what you send us to help you.
We also keep a short record of each request made through this website: what was asked for, the first half of the postcode, the price shown, the day asked for, how you found us if you told us, and whether it was booked. It doesn't include your name, phone number, email or address. We use it to see where our work comes from and what people need.
We use your details because you've asked us for a price or some work, and because the law asks us to keep some records, like our accounts and waste transfer notes.
We don't sell your details or pass them to anyone for their own marketing.
Who else handles your details
- GSD Lab builds and looks after this website.
- Cloudflare hosts the website, delivers the forms' emails to us and stores the record of requests.
- postcodes.io looks up the postcode you type into the quote, to work out the distance. It gets the postcode only, nothing else.
- Ideal Postcodes lists the addresses on that postcode, so you can pick yours. It gets the postcode only.
- Google runs our inbox (Gmail), and Brevo delivers the emails we send from our own address.
- PostHog measures visits to this website, without cookies (more below).
- Google Analytics measures visits too, but only if you say yes to cookies (more below).
- Meta runs WhatsApp and Facebook, if you contact us there.
Some of these companies may handle information outside the UK. Where that happens, we rely on the safeguards and contracts those services provide.
Cookies and measuring visits
We count visits with PostHog, which works without cookies and stores nothing on your device. It shows us which pages people read and which ones lead to a booking. To tell one visit from another on the same day, it turns your IP address and browser type into a code that changes every day and can't be turned back into either. It doesn't keep your IP address and doesn't tell us who you are. PostHog stores this data in the EU and explains how it handles it at posthog.com/privacy.
We'd also like to use Google Analytics, which sets cookies, so we ask first. If you say yes, it tells us how people find this website and what they look at. Google gets your IP address and details of your browser and device, and doesn't tell us who you are. We don't use it for adverts. If you say no, it doesn't load at all. Google explains how it handles the data at policies.google.com/privacy.
Your browser remembers your answer, so we don't ask on every page. You can change your mind at any time with Cookie settings at the bottom of every page.
How long we keep it
We keep your details while we're pricing or doing the job. After that, we keep what we need for follow-up, our accounts and our waste records, for as long as the law or those purposes need. Then we delete it.
Your rights
You can ask for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. Email shaun@dingleswasteremovals.uk and we'll sort it within a month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.