Terms and conditions

General

1. Basis of sale

• The terms and conditions below set out the entire agreement between you and Dingles Waste Removals, to the exclusion of all other terms and conditions.
• All quotes provided are estimated based on the information you provide. We reserve the right to adjust the price accordingly if the information you provide is unclear, inaccurate, or false.

Waste clearance services

1. Provision of services

• We endeavour to carry out all work at the time and date pre-arranged. However, this can be delayed due to circumstances beyond our control. As such, all times and dates given should be accepted as an estimate, not a guaranteed appointment.
• You agree that you have the full authority to employ us to collect and dispose of the waste. Therefore, you indemnify us from and against additional costs or expense from any third parties as a result of you not holding the correct authority.

2. Payment

• Payment must be made in full either prior to, or on the day of our attendance, unless otherwise agreed in writing.
• In the event that we do not receive payment in full, you agree that any waste collected may be returned to your premises.
• We reserve the right to instigate legal action for any unpaid invoices.

3. Cancellation

• You can cancel or postpone your booking without charge up to 48 hours before the agreed date.
• If you cancel or postpone between 48 and 24 hours before the agreed date, you will be charged a £20.00 cancellation fee.
• If you cancel within 24 hours of the agreed date, we can't give a refund.

Skip hire and skip bag hire

1. Provision of services

• We endeavour to deliver and collect equipment at the time and date pre-arranged. However, this can be delayed due to circumstances beyond our control. As such, all times and dates given should be accepted as an estimate, not a guaranteed appointment.
• You agree that you have the full authority to employ us to collect and dispose of the waste. Therefore, you indemnify us from and against additional costs or expense from any third parties as a result of you not holding the correct authority.
• You accept it is your responsibility to ensure you hold the correct permits for the skip's intended location.
• You agree not to put any of the following in our skips: asbestos, paint that isn't sealed, chemicals or other hazardous items, fridges or freezers (these are left next to the skip and collected for a charge), soil, rubble, bricks or tiles in a 6 or 8-yard skip, or a load of plasterboard mixed with other waste (a load of plasterboard goes in a plasterboard-only skip).
• Gas bottles, fridges and freezers are charged per item at the prices shown when you book.
• Skips placed on a drive or private land are lifted straight down, but we are not liable for marks or damage to the surface. Ask for boards to be put down when you book, free of charge.
• If a skip is placed on the road, you must keep the space clear for our wagon on the delivery and collection days.
• An overfilled skip can't be collected until it has been levelled, and a wasted trip will be charged.
• Skips must not be overloaded. If your skip is overloaded, it may not be collected, and additional charges will be added.
• Skip hire is for up to 14 days from the delivery date, collected on the date agreed when you book. We are able to collect sooner where possible. Longer hire must be agreed when you book and is charged.

2. Payment

• Payment must be made in full either prior to, or on the day of our attendance, unless otherwise agreed in writing.
• In the event that we do not receive payment in full, you agree that any waste collected may be returned to your premises.
• We reserve the right to instigate legal action for any unpaid invoices.

3. Cancellation

• You can cancel or postpone your booking without charge up to 48 hours before the agreed date.
• If you cancel or postpone between 48 and 24 hours before the agreed date, you will be charged a £20.00 cancellation fee.
• If you cancel within 24 hours of the agreed date, we can't give a refund.

4. Limitation of liability

• Dingles Waste Removals accepts no liability for any damage to property during the collection or delivery of your skip.

Please note: by accepting a quote or estimate from Dingles Waste Removals, you are agreeing to the above terms and conditions.